We know that getting a new fence is an investment, and you probably have questions. Here are some of the most common ones we hear. Don’t see your question? Call Carl at 570-760-0562 — we’d be happy to help!

General Questions

Do you offer free on-site estimates and consultations?
✅ Yes! We provide free estimates. Click here or call us at 570-760-0562 to schedule your consultation.

Are you licensed and insured?
✅ Absolutely. We are fully licensed and insured and can provide proof upon request.

Do you warranty your fences?
✅ Yes — every installation includes a five-year workmanship warranty. Many products we install also come with strong manufacturer warranties.

Do you build custom projects?
✅ Typically, yes. Our experienced project managers and installers have built thousands of feet of custom fencing. Share your ideas with us — we’ll work with you to bring them to life.

What areas do you serve?
✅ We proudly install fences across Northeast Pennsylvania, including Scranton, Wilkes-Barre, and surrounding communities.

Do you work year-round?
✅ Yes — we build fences year-round, weather permitting.

Costs & Payments

How much will a fence cost me?
Costs depend on several factors: fence style, total footage, number of gates, materials, and difficulty of installation. We’ll help you find an option to fit your budget and provide a clear estimate.

What types of payment do you accept? Do you offer financing?
We accept cash, check, and major credit cards. Typical terms:

  • Installations: 65% down, balance due on completion. Other arrangements may be possible upon approval.

  • Materials: payment prior to services, delivery, or special order

Do neighbors often split fence costs?
Yes, it’s common. We typically work from a single contract and let you collect from neighbors. If preferred, we can set up separate contracts with each neighbor. There may be small administrative fees for this option.

Materials & Longevity

How long will my fence last?
Longevity of a fence depends on the type of material selected, proper installation, care and maintenance, and in some cases environmental factors including sun, water, and wind exposure. Assuming normal environmental conditions and sufficient care & maintenance, typical longevity in a standard six foot cedar fence with 4 x 4 cedar post is 20 to 25 years. You can increase the longevity of your fence dramatically by using steel post designed for wood fences.

How far apart are your posts?
Cedar, and Ameristar Iron fence posts are based on 8’ maximum sections with the exception of Split Rail fences which are based on 10’ sections.

Do you use treated lumber?
Typically, no. Our experience has shown that treated lumber is much more likely to turn, twist, bend and bow than cedar. We have also found that the natural properties of cedar outlast treated posts and rails.

Why do I see black streaks on some wood fencing? Can it be removed?
Black streaking on cedar lumber is a reaction between metal fasteners and the natural wood properties that also make the wood resistant to weather, rot, and insects. The chance of streaking is significantly reduced by using the correct type of galvanized, aluminum, or specially coated fasteners, which we can provide. If black streaks are already present, they can be removed with oxalic acid.

Is it normal for wood to warp or split?
Yes. This is a natural process from a natural building product, and it adds rustic character to the fence. Lumber grade and quality, installation methods, as well as care and maintenance will affect the amount of warping and splitting that occurs.

Gates

What should I consider when choosing a gate?

Think of the purpose of the gate and how you would use it. This will help determine the size of the opening and the type needed. Here are the primary considerations:

  • Placement:  what is the most convenient access for most of your traffic? Are there obstructions in the gate area that would affect the opening? How do you want your gate to swing?
  • Size:  a typical 4’ wide single gate is appropriate for walk-through, access for a push mower and even small riding lawnmowers, bikes, etc. A typical 10’ wide double gate is appropriate for vehicles and small trailers. Gates of other sizes can usually be built if the lengths are not impractical or structurally unsound.
  • Aesthetics:  gates are often the focal point of a fence line and a custom style gate can add decorative “curb appeal”.

Professional Installations

How deep do you set posts? Do you use concrete?
Post depth depends on the fence style and height. However, most fence posts are set at a depth of 24 inches. All posts are set in concrete.

What diameter of post hole do you recommend?
About twice the width of the post.

How do you attach wood rails to posts?
Homeowners often find working with brackets easier for installation of rails. However, an experienced fence installation company typically attaches the rails by 3” screw shank galvanized nails with a pneumatic gun because the process is far more efficient. If installed properly, both methods offer an equally strong connection.

Can you install fences on concrete retaining walls or pads?
While there are a number of methods for attaching wood fencing and iron fencing to a wall or concrete pad, solid wood posts are handled differently. Unlike decks where brackets are load-bearing and the tops of posts are secured to a structure, using brackets is not a correct practice for fencing because they will not support pressures from wind or ground cover. Installing wood fencing over a concrete pad or retaining wall requires cutting a hole through the concrete to secure them either in the concrete or the ground below depending on the depth of the concrete. The best practice, if it is possible, is to set wood posts to the outside of the concrete to allow them to be installed in the ground or use Post Master Steel Post and flange anchored in the concrete.

What about fences on a hillside?
Depending on the steepness of the slope, longer posts may be needed to ensure proper height. Additionally, spacing between posts will be shorter than sections on flat ground both because the angle reduces horizontal distance and to improve the strength of the fence line. Because of increased labor and material usage, building on a hillside typically carries a higher cost than building on flat ground.

How far apart are your posts?
Cedar, and Ameristar Iron fence posts are based on 8’ maximum sections with the exception of Split Rail fences, which are based on 10’ sections.

How long does installation take?
There are a number of variables involved, including the total length of fence, number of gates, and technical challenges of your project. However, our average fence installation is started and completed within a business week or less. Once we start a project we will continue our work until it is completed.

Do you do fence repairs?
Yes.

Regulations & Prep

Are there restrictions on fence height?
Yes. Most towns have fence height and placement guidelines. Call us and we’ll help you navigate the local rules.

How do I locate my property lines?
Property pins mark your lines. If they aren’t visible, consult your plot plan or hire a surveyor. We can help guide you, but cannot officially confirm boundaries.

Is it better to install the fence before or after landscaping?
It’s best to establish rough grade first, then install your fence. Sprinklers, lawn, and landscaping are easier to install after the fence is up.

What do I need to do to prepare for installation?

  • Clear the fence line

  • Discuss plans with neighbors

  • Locate property lines and sprinklers

  • Establish rough grade

Still have questions?

📞 Call Carl at 570-760-0562 — we’re happy to walk you through your fencing options and help you choose the right solution for your home or business in Northeast Pennsylvania.